Part-Time Shop Lead (Phoenix)

We're looking for a warm, energetic shop associate to join our Phoenix shop to help us share the Creative Kind experience.

You’ll have the run of the shop floor – engaging in conversation with guests, sharing the ins and outs of the products we carry, and keeping the space clean and inviting. Having a knack for crafting and DIY is a standout attribute, as this position will involve instructing workshops, as well!

If you’re known for being a people person and your killer craft skills, we’d love to have you apply!

*Just a note – customer service experience is required, but the right person doesn't have to come from retail specifically. We're happy to train the right person on shop responsibilities! We’re looking for shared values and approach: enthusiasm, an abundance mindset, and exceptional communication skills are our stand-outs.

Because this position involves workshop instruction, some teaching or training experience is a big plus. Comfort and confidence speaking in front of groups is essential!


This position averages 12 to 16 hours per week and is paid hourly (starting at $16/hour) with the option to add benefits.

Must be available Saturday - Sunday and weekday evenings.


  • Oversees the sales floor and assists guests, cultivating a welcoming space
  • Fosters a strong sense of community by focusing on building relationships
  • Maintains an organized and clean environment in the shop daily
  • Receives, organizes and tags inventory shipments
  • Merchandises inventory and assists with in-store displays
  • Instructs craft workshops for various sized groups
  • Works autonomously and models strong, open communication practices


  • Have 2+ years of experience working in customer service
  • Super detail-oriented (checks everything twice)
  • A creative spark is a big plus!
  • This position does require being active throughout the shift; moving throughout the shop, bending and reaching for product, and safely lifting up to 50 pounds


  • Employee discount at Creative Kind and opportunities to buy merchandise at cost 
  • Flexible vacation, sick leave, and holidays
  • Access to professional and personal skill development workshops and resources

Send an email to with the subject line Phoenix Shop Lead to apply. We love a personal introduction, and don't forget your resume with at least two professional references. Looking forward to hearing from you!

We are reviewing applications on a rolling basis!