Need help?
Frequently Asked Questions
Shop
As of June 2024, we no longer have our own brick and mortar shop. All of the products designed by us are still available here on our website!
If we're participating in any pop-ups or events, we'll post all the details on our Instagram (@creativekindshop).
You sure can, it just depends on what it is. We'll take back most items within 30 days of purchase, as long as it comes back in the original condition. Email melissa@creativekindshop.com with any questions.
Wholesale
If you are an eligible retailer, you can order wholesale a couple of ways!
- Email Melissa at melissa@creativekindshop.com for a catalog
- Shop with us on Faire at faire.com/direct/creativekind
Yes! You can shop our in-house designs at faire.com/direct/creativekind
We require an order minimum of $175 for new retailers and $100 for returning retailers.
Minimum Order Quantities for specific items vary and are listed in our wholesale catalog and on Faire.
After confirmation of order, your order should ship within 11-14 days. If you need the order sooner, contact us at melissa@creativekindshop.com and we'll see what we can do!
If you're international, you can shop wholesale with us at faire.com/direct/creativekind
If you have other questions about wholesale, please reach out to Melissa at melissa@creativekindshop.com
Shipping
If you ordered something fun from our online shop, it will be on its way in the mail within a few days! You will receive an email with tracking information just as soon as it is packed up and on its way to you.
Send us an email at melissa@creativekindshop.com if you have any special requests for packing and shipping.
We use all major carriers, and local courier partners.
If you have a specific carrier you need to use, please contact melissa@creativekindshop.com with any questions.
Unfortunately, we do not! At this time we only ship within the United States.
Need more help?
Click "contact us" at the top or bottom of the website and you'll be directed to a contact form.
You can also email melissa@creativekindshop.com