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Frequently Asked Questions
Shop
You can find us in Tucson, Arizona, in the Catalina Foothills area at the La Encantada Mall. We are located on the first floor in the main courtyard, near the Apple store.
2905 E Skyline Drive #182
Tucson, AZ 85718
We're open Monday through Saturday, 10 AM to 6 PM, and Sundays 11 AM to 4 PM.
If our hours change unexpectedly, we'll update our Instagram stories (@creativekindshop) and post on the shop doors.
You sure can, it just depends on what it is. We'll take back most items within 30 days of purchase, as long as it comes back in the original condition. Email hilari@creativekindshop.com with any questions.
If you'd like to submit your work, please email melissa@creativekindshop.com with photo samples, pricing and any terms you prefer (like order minimums or quantities).
We do get a lot of inquiries about carrying new goods. We check these inquiries when we buy seasonally and do our best to respond to all the emails!
Workshops & Events
Yes! All of our workshops are designed for adults unless otherwise stated.
We love, love when guests come on their own! Creative Kind started as a fun way to meet like-minded locals right here in Tucson. We even have a few regulars that come alone to interact with new people!
Maybe you just want to spend some time with yourself and get creative – that's totally fine, too. There's no pressure to socialize.
Either way, we think you'll have a great time!
Not at all! Unless we put "Intermediate" or "Expert" in the workshop name, that craft project is designed for beginners with step-by-step instructions. There's no pressure to create a masterpiece, though you just might surprise yourself!
We don't offer refunds for purchased event seats, but you're welcome to sell your seat. Just be sure to send us the new name for the guest list.
If you have an exceptional circumstance, send over an email to hilari@creativekindshop.com and we'll do our best to work it out.
Please don't buy workshop seats from any strangers on Facebook. If you'd like to sell your seat, email us and we'll do our best to connect you to someone that's looking to purchase one.
We'd love to have you for a private craft workshop! We've got the perfect activity and venue for any bridal shower, birthday, baby shower or team building retreat. Let us put something together for you! Email Hilari at hilari@creativekindshop.com for more info.
All of our workshops are led by our staff or local creatives that want to share their expertise! New topics rotate in seasonally, with tried and true favorites occurring year round.
If you're interested in teaching a workshop, email Hilari at hilari@creativekindshop.com for more information.
Wholesale
If you are an eligible retailer, you can order wholesale a couple of ways!
- Email Melissa at melissa@creativekindshop.com for a catalog
- Shop with us on Faire at faire.com/direct/creativekind
Yes! You can shop our in-house designs at faire.com/direct/creativekind
We require an order minimum of $175 for new retailers and $100 for returning retailers.
Minimum Order Quantities for specific items vary and are listed in our wholesale catalog and on Faire.
After confirmation of order, your order should ship within 11-14 days. If you need the order sooner, contact us at melissa@creativekindshop.com and we'll see what we can do!
If you're international, you can shop wholesale with us at faire.com/direct/creativekind
If you have other questions about wholesale, please reach out to Melissa at melissa@creativekindshop.com
Shipping
If you ordered something fun from our online shop, it will be on its way in the mail within 2 days! You will recive an email with tracking information just as soon as it is packed up and on its way to you. If you live within a few miles of the shop, we may even safely hand deliver it to your doorstep!
Send us an email at hilari@creativekindshop.com if you have any special requests for packing and shipping.
We use all major carriers, and local courier partners.
If you have a specific carrier you need to use, please contact hilari@creativekindshop.com with any questions.
Unfortunately, we do not! At this time we only ship within the United States.
Need more help?
Click "contact us" at the top or bottom of the website and you'll be directed to a contact form.
If it's during our regular shop hours, you can give us a call at (520) 389-8197.
You can also email hilari@creativekindshop.com